Tell us about the product.

Anything that describes the product accurately. CAD files are ideal, but technical drawings, packaging dielines, a physical sample we can reference, or clear photos from several angles all work. Tell us the dimensions, the materials and finishes, and where the images will be used. If you are not sure what you have, send what you can and we will tell you what is missing.

Yes. A large share of projects start without CAD. We can build an accurate model from technical drawings, measurements, or a set of reference photos taken from the front, side, back and top. Photos taken on a phone are fine for this. Modeling from references takes longer than modeling from CAD, so it does affect the quote, and we will confirm the difference before starting.

That is one of the main reasons brands work with us. As long as the design is settled enough to model accurately, we can produce launch imagery while the product is still in tooling, production or transit. If the design is still changing, we will suggest holding final renders until it is locked so you are not paying to re-render the same product twice.

A single-product Starter Visual typically runs about one week from approved brief to final files. A Launch System usually takes one to two weeks, and a Campaign System two to three. Catalog and animation work is scheduled individually. Every quote includes a specific timeline with review dates, and the schedule assumes feedback comes back within the agreed windows.

Starter Visual includes one revision round, Launch System includes two, and Campaign System includes three. A round means you collect your feedback into one consolidated set of notes and we address it together. Changes that alter the agreed scope, such as a new angle, a new scene or a redesigned product, are quoted as additions rather than absorbed silently.

Product complexity, what source material you can provide, the materials and finishes involved, how many products you need, how many custom scenes are required, whether you want motion or 360 views, how fast you need it, and whether you want the editable source files. The pricing page breaks each of these down.

Our standard engagement grants you commercial usage rights to the delivered images for marketing and sales of the product shown. The exact wording, territory and duration are set out in the agreement we send with your quote. Tell us up front if you need exclusive rights, resale rights, or usage beyond your own marketing, and we will price it accordingly.

Yes, and that is the point of building it properly. We retain your product model and scene files so a new colorway, a new angle or a seasonal campaign does not start from scratch. Returning work on an existing model is significantly faster and cheaper than the original build. If you want the editable source files handed over to your own team, that is available as a separately quoted deliverable.

Yes. We deliver marketplace image sets at the required pixel dimensions and aspect ratios, including pure white background main images and supporting angle and detail shots. Tell us which platforms you sell on and we will match their current specifications and hand the files over named and ordered so they upload cleanly.

Yes. Both are built from the same model as your still imagery, so the product looks identical across formats. Animation is quoted by duration and complexity, and 360 views by frame count and delivery method. Either can be added to an existing project later without rebuilding the product.

Yes. We can sign your NDA before you send any files, and we are happy to review one at the enquiry stage rather than after a quote is accepted. Unreleased products are never shown in our portfolio or on social media without written permission, and we can keep a project permanently private.